The Calgary Model for Success

Many thanks to Janice Anderson and the California Federation of Dog Clubs for graciously allowing us to cross post this excellent summary of the “best animal control program in North America”. It is Calgary, and not the failed policy of mandatory spay/neuter, that provides the “model for the state” that California should emulate.

by Janice Kiseskey Anderson

During the month of June, 2009, National Animal Interest Alliance (NAIA) in conjunction with the California Federation of Dogs Clubs (CFoDC), Orange Empire Kennel Club, Silver Bay Kennel Club and assisted by The Kennel Club of Palm Springs and CARPOC, sponsored Bill Bruce, Director of Calgary Animal Services & By-Laws (ordinances), to present his model for the most successful animal services department in North America. Janice Anderson, Susan Sholar and Ellen Yamada worked together effectively as the Steering Committee of The Bill Bruce California Tour, in an effort to bring viable solutions to communities within California that are dealing with unwarranted and excessive legislation or high rates of impounds and euthanasia of dogs and cats,

“We don’t have a pet problem. We have a people problem.” This is an opening statement Bill Bruce often uses to grab everyone’s attention. Owner responsibility is the mantra in Calgary. A three prong approach to responsible pet ownership incorporates licensing, public education and enforcement, with supporting agencies all working together to achieve the same goals. Educational programs developed for school age children through adults address responsible citizenship and responsible animal ownership. Educational programs include PAWS: Dog Bite Prevention, Dogs in Our Society, Urban Coyotes and the Junior By-Law Project, just to name a few. There is strong public support for the efforts of Bill Bruce by the citizens of Calgary, as they enjoy their pets in a community full of dog-friendly parks, paths and off-leash areas. They gain comfort knowing that their kinder friendlier Animals Services Department is there to help, not harm.

Bill Bruce, as the Director of Animal Services and Bylaws in Calgary, Alberta, Canada, took over a struggling program. He has had remarkable success, developing a program which now boasts a licensing compliance rate for dogs of 91%, a return to owner rate of 85% and a euthanasia rate of only 6%. A newly implemented licensing program for cats already has a licensing compliance rate of 54%, a return to owner rate of 56% and only an 18% euthanasia rate. A majority of those animals being humanely destroyed are for behavioral issues and poor health or injuries. Aggressive animal incidents are almost non-existent. With a population base of over 1 million people, those are staggering statistics. In addition, Calgary has no limit laws, no breed specific laws, no mandatory spay/neuter ordinances and no interference from animals rights groups.

“To encourage a safe, healthy, vibrant community for people and their pets, through the development, education and compliance of bylaws that reflect community values”, their mission statement says it all. Bruce believes people” have a right to have pets and we want to ensure they’re properly cared for, so we don’t end up with more unwanted pets.” Through the use of modern technology, a licensed animal found wandering the streets is returned directly to its home (for a small fee) whenever possible. This saves time and money for everyone. However, an unlicensed animal will be taken immediately to the shelter. Before the pet can be released to its owner, licensing requirements must be met and the owner is fined $250. Repeat offenders face penalties that increase in $250 increments per violation. While educating the public is essential, sometimes money is the strongest motivator. Bruce targets owners, rather than pets, saying “any animal that ends up in a shelter is there because the human end of the relationship failed.” It’s all part of his philosophy about animals and their owners.

This approach helps to facilitate a $5 million annual operating budget, which is generated through license and penalty revenues, with absolutely no cost to the taxpayer. Fees generated from cat licenses have provided the community of Calgary with a state of the art facility providing no-charge spay/neuter services for pets from low-income homes. The clinic, staffed by a full-time vet, may be the final feather in Bruce’s cap. “Within three to five years, we’ll be a no-kill city,” said chief Animal Control officer Bill Bruce. “No animal will be killed unless it’s in the best interest of the animal.”

With a model that is tried and true, Bill Bruce has been met everywhere he goes by enthusiastic crowds. The California Tour was a whirlwind for Bill, visiting 4 cities in 5 days; San Diego, San Bernardino, Bakersfield (Kern County) and Sacramento. In every venue, Bill expertly navigated through his Power Point presentation, explaining how Calgary has become known as the most successful Animal Services Department in North America. Each presentation was followed by lengthy Q&A sessions from his audiences, which included city and county officials; animals control officers, supervisors, police officers, breeders, rescue groups and the general public. Several officials had the opportunity to meet with Bill Bruce privately and discuss his successful program in detail, while he toured SoCal shelters. Citizens and officials of Kern County had a chance to meet Bill at a social prior to his presentation. The media attention was great, with television stations, print media and Inga Barks of KERN radio taking advantage of “By-law Bill’s” visit to the state.

The presentation in Kern County was held in conjunction with the Kern County Animal Control Commission (KCACC) meeting. The commissioners voted to move the meeting and location of their June meeting to facilitate Bruce’s appearance, which was held at the County Supervisors Chambers. This location offered a unique opportunity to have the presentation filmed by KGOV. KGOV will be airing the Bill Bruce presentation in July and August and has DVD’s available to the public for a $25.00 fee. KGOV may be reached at (661) 868-3000 or accessed at here .

Early reports from Kern County verify a keen interest in the Calgary model. At the July meeting of the KCACC, a sub-committee was formed to review the Calgary Model and bring back recommendations. In addition, CFoDC has supplied The Calgary Model to KC supervisors and officials for every city within Kern County. “I want Kern County Animal Control be a leader, not a follower.” Commissioner Janice Anderson continues, “By thinking outside the box and implementing an adaptation of Bill’s program, we will succeed! I trust other communities will follow. We do not want to waste this unique opportunity.”

Cities, counties and states are being overrun with animal related legislation, much of it under the guise of ‘pet overpopulation’. Elected officials have been approached to endorse severe and expensive ordinances to limit pets and the rights of their owners. Much of this legislation is spear-headed by special interest groups that have no stake in the effect of their actions, other than satisfying an agenda that attacks the property rights of animal owners and agriculture, forcing unwarranted expenses on citizens, businesses, communities and states.

California is truly fortunate that Calgary is so willing to allow their very popular and successful Director to travel far and wide, sharing their roadmap for the most successful Animal Service in North America. A guide shared not only with communities in the United States, but around the world. The Calgary Model is one possible solution that can enable communities to successfully run an animal control program with no cost to the taxpayer.


“The Best Animal Control Program in North America”

None of the 5000 dogs a year that end up in Calgary, Canada shelters are euthanized for population control.   The per capita animal shelter euthanasia rates (per 100,000 population) in California’s mandatory spay/neuter calgary_logocounties compare very poorly to Calgary, which does not have mandatory spay/neuter:

  • Santa Cruz County — SB 250 supporters’ “model for the state” for mandatory spay/neuter — kills 16 times as many animals as Calgary, per capita
  • Los Angeles County – one of the few counties in California with mandatory spay/neuter — kills 22 times as many animals as Calgary, per capita
  • Lake County — also one of the few counties in California with mandatory spay/neuter — kills 104 times as many animals as Calgary, per capita

California’s “model for the state” should be the one that works, not the failed policy of mandatory spay/neuter.

Calgary’s dog licensing rate is over 90%, where 10-30% is the norm in California.  Many stray pets that are picked up by Calgary Animal Services are returned straight home, they aren’t even taken to the shelter to be impounded. This saves money and it saves lives.

Over the past 18 years, the city of Calgary has cut their number of dog bites and chases by more than 50% (all the while, the human and dog population of Calgary has doubled).

KC Dog Blog

The taxpayers of Calgary pay nothing for this excellent service.  It’s all paid for by pet licensing fees.  “Your pet’s license is his ticket home” is the motto.  California’s taxpayers pay $249 million a year for animal control, but get inferior service compared to what Calgary delivers at no cost to their taxpayers.

Calgary, when it comes to animal control, is the envy of the continent.
Calgary Sun

The leader of this superb organization is Bill Bruce. He spoke in Van Nuys, CA and Santa Barbara, CA in March.   Please watch this video of Mr. Bruce’s presentation.

Key to Calgary’s success

  • no – mandatory spay/neuter
  • no – breed specific legislation
  • no – pet limit laws
  • no – anti-tethering laws
  • yes – providing valued services rather than simply punishing citizens into compliance
  • yes – buy in and cooperation among community stakeholders thanks to an animal control director who is a professional mediator
  • yes – extensive education and PR campaign to emphasize responsible pet ownership
  • yes – low license fees and modest fee differential for intact pets

Calgary’s phenomenal success depends on a sense of trust among pet owners that they will be treated fairly by and obtain good services from Calgary Animal Services.   Trust makes for unprecedented high licensing compliance.  High licensing compliance means that the taxpayers do not foot the bill for animal services,  and it means that nearly all stray pets are quickly reunited with their owners which saves lives and keeps costs low.

There is no way to achieve this kind of licensing compliance in an environment where citizens feel they must hide their dogs and cats from pet limit laws, BSL, crushing differential licensing fees, or mandatory spay/neuter laws.  Without the high licensing compliance, none of the rest of the success could have happened.


Redemption by Nathan Winograd

No matter whether you oppose mandatory spay/neuter or support it, if you love animals, you owe it to them, and to yourself, to read this book by Nathan J. Winograd.

book cover. REDEMPTION: The Myth of Pet Overpopulation and the No Kill Revolution in America, by Nathan J. WinogradToday, most Americans hold the humane treatment of animals as a personal value, which is reflected in our laws, cultural practices, the proliferation of organizations founded for animal protection, increased per capita spending on animal care, and great advancements in veterinary medicine. But the agencies that the public expects to protect homeless animals are instead killing more than five million animals annually. And for far too long, we have been led to believe that there is no other way.

In 1994, however, one shelter embarked on a bold and revolutionary approach to animal sheltering. Although every national animal welfare agency said it was impossible and every other community in the country continued to kill animals at an astonishing rate, San Francisco became the first city in the United States to end the killing of healthy homeless dogs and cats in shelters. The No Kill movement it inspired has the potential to end, once and for all, the century-old notion that the best we can do for homeless dogs and cats is to adopt out a few, and kill the rest.

This is the story of animal sheltering in the United States, a movement that was born of compassion and then lost its way. It is the story of the No Kill movement, which says we can and must stop the killing. It is about heroes and villains, betrayal and redemption. And it is about a social movement as noble and just as those that have come before. But most of all, it is a story about believing in the community and trusting in the power of compassion.

You can get it from Amazon, Barnes&Noble and most other on-line and local book sellers.